Dubai's Free Driverless Taxis: Test the Future

Free Driverless Taxi Rides Launch in Dubai – Here's How the Robotaxi System Works in Jumeirah and Umm Suqeim

Dubai once again proves that it not only follows global technological trends but actively shapes them as well. The city has launched a public test of self-driving taxis, during which passengers can take up to fifty completely free robotaxi rides, provided that the value of each trip does not exceed 500 dirhams. The service is accessible through the Uber app and is currently limited to two districts: Jumeirah and Umm Suqeim.

The introduction of this new system is closely linked to Dubai's long-term transportation strategy, which aims for at least 25 percent of trips to be made using autonomous vehicles by 2030. The recently launched pilot program is one of the most spectacular elements of this ambitious plan that the public can experience directly.

Where and when are the driverless taxis available in Dubai?

Currently, the driverless taxis operate exclusively at specific points in Jumeirah and Umm Suqeim. The service is available daily from 9 AM to 4 PM. A crucial requirement is that passengers must be at one of the designated pickup points, and their destination must also be within this zone.

A total of twenty official pick-up and drop-off locations are available. These include popular coastal spots, urban attractions, and community hubs. On the Uber app's map view, these points are clearly indicated, making it easy to check whether a location is eligible for the autonomous service.

How to book a free robotaxi?

The booking process differs from regular Uber rides, as the system only offers the "Autonomous" option if certain conditions are met. The app automatically detects the user's location and only displays the self-driving taxi option if the user is in the eligible zone.

As part of the promotion, Uber displays a clear message: autonomous trips are available with a 100 percent discount up to a maximum of 500 dirhams, for a total of 50 rides. The offer is valid until the end of January 2026.

When booking, the passenger selects the "Autonomous" option, confirms the pickup point, and then waits for the arrival of the vehicle. The waiting time can vary, typically between 5 to 20 minutes, depending on traffic and the availability of vehicles.

What is the experience of riding in a driverless taxi?

Although the vehicles are technically driverless, a safety supervisor still accompanies the vehicle in the current test phase. Their sole purpose is to monitor and intervene if an extraordinary situation arises. The vehicles’ movements are controlled by cameras, radars, lidar systems, and artificial intelligence, continuously analyzing the environment.

The interior of the vehicles is particularly spacious, featuring multiple rows of seats and capable of comfortably carrying up to five passengers. The traveling experience is quiet, smooth, and surprisingly calm for many. The system can autonomously change lanes, brake, accelerate, and adapt to traffic situations.

Why is this important for Dubai?

Dubai has long been a global example of smart city solutions. Autonomous transportation is not only a technological innovation but also holds significant economic, environmental, and urban planning importance. Self-driving taxis can reduce congestion, improve transportation efficiency, and potentially lower emission levels in the long term.

The pilot program is also an opportunity for residents and tourists to gain firsthand experience with technology that seemed futuristic just a few years ago. The free rides actively encourage trials and help break down possible trust barriers.

What does the future hold?

The current test run is only the first step. Plans for the next year include expanding the system, involving new districts, and gradually phasing out the safety driver. Dubai's goal is to establish an integrated transport network where autonomous vehicles become a natural part of everyday life.

The driverless taxi in Dubai is not a distant vision but an accessible reality. The newly launched free period is a unique opportunity for anyone to experience up close the direction in which urban transport is headed. With this step, Dubai once again strengthens its position as one of the most innovative cities in the world.

(Based on a statement by the Dubai Roads and Transport Authority (RTA).)