Dubai Police: Record-Breaking Speed in Emergencies

Dubai Police Answer Emergency Calls at Record Speed

One of the most crucial features of modern cities is the level of public safety and their ability to respond swiftly to emergencies. In this respect, Dubai ranks among the leaders worldwide: the latest data indicates that in the last quarter of 2025, the Dubai Police answered 99.5% of emergency calls in under 10 seconds. This isn't just an impressive statistic; it’s proof of a well-organized and continuously evolving security system.

Over 1.5 Million Calls - Processed in Record Time

The so-called command-and-control center of the Dubai Police handled more than 1.46 million calls between October and December 2025. This statistic clearly shows that both the residents and visitors of the city can rely on the authorities for quick responses in any emergency situation.

Moreover, the speed did not come at the expense of quality: 99.5% of calls were answered in less than 10 seconds, compared to the same period in 2024 when it was 91.1%. This progress clearly demonstrates that the system is not only stable but also dynamically improving.

Preparedness for Emergencies and Weather Challenges

In the year's end, the city of Dubai often faces heavy rainfalls, which not only complicate traffic but can also create emergency situations. Therefore, during the fourth quarter, the operational divisions of the Dubai Police paid special attention to weather-related preparations, especially in managing extreme rainfall and resulting floods.

Updating deployment plans, training staff, and developing infrastructure all contributed to ensuring the city remains safe even under unpredictable conditions.

Security Coverage: Nearly 100% Efficiency

The security coverage of the Dubai Police across the entire city also improved: in the last three months of 2025, this rate reached 99.54%, up from 98.01% a year earlier. This increase is due not only to technological advances and data analysis but also to well-designed operational plans and rapid response units.

Dubai's authorities clearly aim for security not to be just a statistical figure, but a tangible, everyday experience.

Technology in Service

The path to success does not only rest on optimizing human factors – Dubai illustrates that the introduction of the latest technologies is essential to maintaining effective public safety.

AI-supported dispatch systems, automatic location detection, sensors and cameras placed throughout the city, and interconnected databases all contribute to ensuring that the police can always act based on accurate and real-time information.

Continuous Training and Adaptation

The Dubai Police shows significant advancement not only on the technical front but also on the human side. The officers participate in regular training sessions, where they don't just learn to use the latest equipment, but also develop skills in stress management, emergency communication, and multilingual customer relations.

This is particularly important in a city with a highly diverse population and tourist composition – people expect help to be fast, professional, and with minimal language barriers.

Future Challenges – and a Prepared Response

While the Dubai Police already provides world-class service, the city's rapid growth, continuously changing technological environment, and new types of threats (such as cyber threats) pose new challenges for the authorities. However, the results observed in the fourth quarter of 2025 clearly indicate that the city is prepared for the future.

Reducing response time, implementing preventive measures, data-driven decision-making, and operational flexibility all play a significant role in operating the system.

Summary

The operations of the Dubai Police send a clear message: the safety of a modern metropolis does not solely rely on patrolling officers, but on a well-organized, technologically advanced, proactive, and continuously developing system. The fact that a system handling over one and a half million emergency calls can respond to 99.5% of calls within 10 seconds is an outstanding achievement on an international level.

Dubai's example can be inspiring for all cities – it demonstrates that safety is not just a goal but a process requiring commitment, technology, and human attention.

(The article is based on a statement from the General Department of Operations.)