Why Are We Technologically Behind at Work?
The rapid pace of digitalization is transforming the world of work, but not everyone adapts equally to this progress. Some people naturally adapt to new technologies, while others—referred to as technologically lagging—are slower to advance or completely resist change. Experts in the United Arab Emirates suggest several factors contribute to why some employees fall behind in digital transformation.
Legacy of Traditional Systems
One of the most common reasons some employees fall behind technological changes is their attachment to traditional systems. Many companies still use old, outdated software and workflows that hinder employees from adopting modern solutions. Such legacy systems are often complicated and cumbersome, making people less willing to switch to new technologies as they have grown accustomed to established methods over the years.
Fear of Failure and the Unknown
Experts say that fear of technological advancement also plays a significant role in why some fall behind. Using unfamiliar technology often causes stress and uncertainty, especially for those less experienced in IT. Fear of making mistakes keeps these employees away from trying new tools and software, or they simply resist change.
"Many feel that if they try new technologies, they might fail, and this fear holds them back from learning and adapting. However, making mistakes is a natural part of the learning process," says Dr. Noura Al Dhaheri, a professor of digital skills at the University of Abu Dhabi.
Lack of Training Opportunities
A common reason for technological lag is the lack of adequate training opportunities given to employees. In a world of rapidly evolving technologies, companies must provide continuous learning and training to keep their employees up to date. Companies that do not invest in expanding their employees' technological knowledge may find themselves facing the challenge of effectively managing a workforce with outdated skills.
Generational Differences
Age can also be a determining factor in technological approach. Younger generations, who grew up in the digital age, are much more open to new technologies and innovations. In contrast, older generations, who have spent decades following well-established methodologies in their workplaces, may find adapting to digitalization a greater challenge.
How to Tackle Technological Lag?
In the United Arab Emirates, several companies have assessed the problem of technological lag and developed strategies to address it. Strategies might include introducing workplace mentoring programs, where more technologically experienced employees assist their less proficient colleagues. Furthermore, companies are increasingly emphasizing "upskilling" and "reskilling" programs to help employees acquire new skills.
According to Dr. Noura Al Dhaheri, the most important thing is for companies to create a supportive and safe environment where employees can learn and grow without risk. "If companies recognize that technological advancement not only increases productivity but also improves employee satisfaction, they can ensure their competitiveness in the digital age in the long run," she adds.
Final Thought
Technological lag in workplaces is a complex issue dependent on numerous factors. The legacy of traditional systems, fear of failure, lack of training opportunities, and generational differences all contribute to why some employees can't keep up with digital transformation. However, with the right support and education, every employee has the opportunity to be part of technological progress.
