Sharjah Revolutionizes Lease and Utility Activation

Lease Agreement Authorized and Utilities Activated Online: Sharjah's New Digital System

Sharjah's municipality has reached another milestone in its digital transformation efforts: residents can now fully automate the authentication of their lease agreements and the activation of related electricity, water, and gas services online. The new system was implemented through the cooperation of the Sharjah Electricity, Water, and Gas Authority (SEWA) and the municipality, significantly simplifying property rental administration.

Simplified Process, Less Bureaucracy

Unlike previous practices, tenants no longer need to pay separate deposit fees or personally visit different authorities. The essence of the new service is that after the online authentication of lease agreements, the system automatically forwards the data to SEWA. Subsequently, the tenant receives an SMS about the fee to be paid, and after the payment, utility services are automatically connected.

This electronic integration not only saves time and energy but also significantly reduces administrative burdens. The system is built on the Sharjah municipality's database, meaning all necessary information is readily available for processing.

The Next Step in Digital Transition

The new system is part of a broader digital strategy aimed at making services more transparent and client-centric. One of the key elements of the project is the Aqari platform, which supports the digitization of the real estate sector and provides an integrated interface for managing lease agreements and utility connections.

In implementing the platform, both the Sharjah Digital Department and SEWA played active roles. The municipality's goal is to fully transition to online service delivery, thereby enhancing public satisfaction and trust in public services.

What Are the Benefits of the New System?

Time Savings: Customers don't need to visit multiple locations.

Simplified Administration: Data flows automatically between offices.

Transparency: Users receive SMS confirmations at every step.

Sustainable Operation: Digital document management reduces paper usage.

Summary

The introduction of Sharjah’s new automated leasing system exemplifies how technology can be employed for citizen convenience. Online authentication and seamless utility service connection not only simplify property management but are also key elements of the city’s long-term digital vision. Through the Aqari platform, everything is accessible in one place—quickly, efficiently, and reliably.

(The source of the article is a Sharjah municipality release.)