Filing Noise Complaints in Abu Dhabi
How to File a Complaint About Loud Construction Noise in Abu Dhabi?
In the United Arab Emirates, particularly in Abu Dhabi, there are stringent regulations regarding noise pollution to protect the quality of life of residents. If you live in Abu Dhabi and feel that a nearby construction's noises disturb your everyday life—even extending into late hours—it's worth getting acquainted with the legal options available.
Regulations to Limit Noise Pollution
The Federal Law No. 24 of 1999 in the UAE, which pertains to environmental protection and development, includes regulations on noise pollution. According to Article 54, the noise level while using any machinery, warning device, or loudspeaker equipment should not exceed the permitted limits. The detailed limits on noise intensity and exposure time are defined in the implementing regulations of the said law.
According to the 2024 regulation by the Environment Agency – Abu Dhabi (EAD), every project and facility operating in Abu Dhabi must obtain an environmental permit and comply with noise and air pollution standards. The Abu Dhabi Decree No. 2/2024 states:
a. Competent authorities regularly monitor noise levels.
b. Construction noises must not exceed prescribed limits.
c. Construction work at night is prohibited in residential areas beyond permitted hours.
What Can You Do If You Experience Loud Construction Noise?
1. Inform Competent Authorities
If you feel that the noise level of a nearby construction site exceeds the permitted limits, or continues into night hours, contact the Environment Agency – Abu Dhabi (EAD) or the Abu Dhabi Municipality. The EAD monitors noise levels and takes necessary steps to address the issue.
2. Collect Evidence
It is advisable to document the noise level of the construction, for example, through video or audio recordings, to support your complaint. Note the exact location of the construction, frequency, and timing of the noise.
3. Inquire About the Construction Permit
The construction permit issued by the Abu Dhabi Municipality should detail noise protection regulations and permitted working hours. This information can be verified through the municipality or the construction contractor.
4. Submit a Complaint
To submit a complaint, you can use the TAMM portal (the central platform for government services) or the EAD's official website. Filing a complaint online is straightforward, and the competent authorities will quickly investigate the matter.
Obligations of Construction Contractors
Companies responsible for construction must adhere to Health, Safety, and Environmental (HSE) plan regulations, which include measures to control noise levels. Competent authorities may check whether construction contractors have the necessary environmental permits and comply with regulations.
Why is Noise Pollution Control Important?
Noise pollution can not only be disturbing but also cause health problems, such as sleep disorders, stress, and hearing damage. Therefore, Abu Dhabi authorities place high importance on controlling noise levels to ensure the tranquility of residents.
If you are affected by loud construction noise, do not hesitate to file a complaint. The strict regulations introduced in Abu Dhabi are intended to protect your well-being and quality of life.
